Shipping Policy

PROCESSING TIME

We process orders from our warehouse in Honolulu, HI. Normally your order will ship within 3 business days.

USPS - FLAT RATE PRIORITY MAIL

There're no weighing needed for USPS flat rate service as long as all content fits in the flat rate box.

  • Delivery within the US is normally 3 to 5 business days. Delivery between Hawaiian Islands are normally the next business day.
  • Delivery to international location will expect a longer wait time, since Hawaii don't have that many direct flights to other country.

All shipping charges are estimated only, and it's not a guaranteed shipping rate. Actual shipping cost will be finalized after orders is pick and pack.

FedEx
For a guaranteed delivery time, we can ship via FedEx. Rates vary base on weight and location.

GENERAL SHIPPING

We will use the most economical and best possible way to ship, delivery time varies.

INSURANCE

For orders over $100, we will automatically add insurance for the package. Insurance fee is calculate base on the total value of the package. If you choose to opt out, we will not be liable for lost or damaged merchandise due to carrier's fault or mishandle.

RETURN POLICY

Please call or email for discrepancies and defective within 7 days of received goods. Tel: 808-839-6888, Toll Free: 877-801-6608, email: sales@jkwllc.com Special order, Closeout and Sales items are considered FINAL SALE!


 
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